Refund Policy

Last updated: May 14, 2026

14-day money-back guarantee

If you're not happy with Disharoo Premium, you can request a full refund of your first subscription payment within 14 days of that payment. No questions asked.

Month-to-month subscription

Disharoo Premium is a rolling monthly subscription, like most streaming apps. You can cancel at any time from your account. When you cancel:

• You keep access until the end of the month you've already paid for.
• You won't be charged again.
• We don't issue partial refunds for the unused portion of the current month.

Renewal payments

Renewal payments after the first month are non-refundable, except where a refund is required by law (for example, the Australian Consumer Law). If something has clearly gone wrong on our end — for example, you were charged after cancelling, charged twice, or the service was unavailable for an extended period — contact us and we'll make it right.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all Disharoo orders. To request a refund:

• Visit paddle.net and look up your order using the email you used at checkout, or
• Email us at hello@disharoo.com.au and we'll help.

Your statutory rights

Nothing in this policy limits your rights under the Australian Consumer Law or other applicable consumer protection laws.